• Negotiate the Ecosystem: Interface with global hardware giants (mills/printers/implants) and software players to secure proprietary libraries and APIs.
• Architect the Workflow: You'll determine how a dentist in Chicago working with a lab in New York moves from a scan to a physical product in minutes.
• Zero "Ivory Tower" Policy: At a 25-person scale-up, strategy is born on the ground, not in a slide deck. You will start as the primary technical point of contact for our customers. You’ll get your hands dirty solving real-world workflow friction, diagnosing complex user queries, and ensuring our clients & partners are successful.
• From Player to Coach: You'll start playing the support game in the beginning to understand our customers and their issues. At the same time, you will be the person building the Relu Support Playbook that will allow us to build a large support team that can handle 1000's of queries per day.

Your Experience:

• You have a background in Dentistry, Engineering, or Business Engineering from a top-tier university.
• You might be a former Management Consultant (MBB), Project Manager or Product Lead in a scale-up who is ready to get their hands dirty and build yourself.
• Or you are a Dental Technician who outgrew the lab. You’ve mastered the clinical side, but you’re also the person everyone calls when the software breaks.
• You have "extreme ownership". You don't wait for a manual; you write it as you easily understand the bigger picture.
• You don't mind travelling from Germany, to the US, Singapore, or Dubai to meet partners or dental labs at large exhibitions or at their HQ.

Your Toolkit:

• Technical Fluency: You don't need to code, but you must speak (or be willing to learn) the language of APIs, iFrames, and dental sciences.
• Strategic Nuance: You can navigate “NDAs”, "Integrator Agreements" and "Reseller Contracts" without getting lost in the weeds.
• High EQ: You can hold your own in a room with a CTO of a multi-billion dollar hardware company and a stressed dental lab owner.

• A Team of Peers: We are a lean team of 25. No bloat. Just high-performing engineers and industry experts.
• Real-World AI: This isn't another chatbot. This is AI that designs medical-grade physical applications that go into people's mouths worldwide. Ranging from your dad to a child in Japan.
• The "Leuven Lifestyle": A stunning office by the Vaartkom, a culture of flexibility, weekly afterwork activities, and a mission that actually helps people live healthier lives.